Privacy Policy

Catavis Consulting (Pty) Ltd

Effective Date: 16 February 2026

1. Introduction

Catavis Consulting (Pty) Ltd (“Catavis”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website and services.

2. Who Are We

Catavis Consulting (Pty) Ltd is a digital consulting and business solutions company based in Bloemfontein, South Africa.

We provide services including:

• Branding and design services
• Business registration and compliance services
• Digital marketing and social media management
• Website development
• Consulting and project management
• Data and cloud solutions

3. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Business name and registration details
• Billing information
• Information submitted through contact forms
• Information provided during consultations
• Technical data (IP address, browser type, cookies)

We only collect information that is necessary for providing our services.

4. How We Collect Information

We collect personal information when you:

• Fill in a contact form
• Book a consultation
• Subscribe to our newsletter
• Complete a survey
• Request a quote
• Engage with us via social media
• Enter into a service agreement

We may also collect certain technical information automatically through cookies and analytics tools.

5. Purpose of Processing Personal Information

We process your personal information to:

• Provide and manage our services
• Respond to inquiries and requests
• Prepare quotes and proposals
• Manage client relationships
• Send relevant marketing communications (if consent is given)
• Comply with legal and regulatory requirements
• Improve our website and service experience

We do not sell personal information to third parties.

6. Sharing of Information

We may share your information with:

• Service providers assisting with hosting, cloud storage or analytics
• Payment processors (where applicable)
• Regulatory authorities if required by law

All third parties are required to protect your information in line with applicable laws.

7. Data Security

We implement appropriate technical and organisational measures to safeguard personal information against:

• Loss
• Unauthorized access
• Alteration
• Disclosure

While we strive to protect your information, no electronic system is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or destroyed.

9. Your Rights Under POPIA

In terms of POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact:

Website: https://www.justice.gov.za/inforeg/

Email: complaints.IR@justice.gov.za

10. Cookies

Our website may use cookies to:

• 
  
• Improve user experience
• Analyse website traffic
• Support marketing efforts

You may disable cookies in your browser settings, although some features of the website may not function properly.

11. Marketing Communications

We will only send marketing emails or messages if:

• You have consented; or
• You are an existing client receiving relevant service-related updates

You may unsubscribe at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Catavis Consulting (Pty) Ltd

Email: info@catavisconsulting.co.za

Phone:+27 78 960 2726